Welcome to Tristan Crafts! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms described below.
Information We Collect
When you visit our website, we may collect certain information from you, including:
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Personal details such as your name, address, phone number, and email address.
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Order information including items purchased, delivery details, and transaction history.
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Device and usage information, such as your IP address, browser type, and time spent on our website, collected through cookies or similar technologies.
How We Use Your Information
We use the collected information to:
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Process and fulfill your orders.
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Communicate with you about your orders, updates, or customer support inquiries.
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Improve our website, products, and user experience.
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Send you marketing or promotional materials (only if you have opted in).
Opt-Out Instructions
You have the right to control how we use your information. If you no longer wish to receive marketing or promotional emails from us, you can opt out at any time by contacting us at [email protected].
Once we receive your request, we will remove you from our mailing list within a reasonable period.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can disable cookies in your browser settings at any time; however, some features of our site may not function properly without them.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers who help us operate our business, such as shipping partners or technical support services. These providers are required to protect your information and use it only for the services they perform for us.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Security
We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet is completely secure.
International Use
Since Tristan Crafts operates worldwide, your information may be processed in different countries. By using our website, you consent to the transfer of your data to locations where our service providers operate, which may have different data protection laws.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
Email: [email protected]